These Terms and Conditions govern your use of stepeleven.in, an online platform likely for retail such as men’s casual and gents shoes based in Delhi, India. By accessing or using the site, you agree to be bound by these terms.
Acceptance of Terms
Your continued use of stepeleven.in constitutes acceptance of these Terms and Conditions, as well as our Privacy Policy and Disclaimer. We may update these terms at any time; changes are effective upon posting with the “Last Updated” date.
Use of the Website
You agree to use the site only for lawful purposes and in compliance with the Information Technology Act, 2000. Prohibited actions include unauthorized access, transmitting harmful code, or infringing on others’ rights. stepeleven.in reserves the right to terminate access for violations.
Products and Orders
All product descriptions, prices, and images are for informational purposes; we strive for accuracy but do not warrant error-free details. Orders are subject to availability and confirmation. Prices exclude taxes unless stated; applicable GST will be added.
Payment and Transactions
Payments are processed securely via supported gateways. You authorize us to charge your payment method for orders. All transactions are in INR and governed by Indian laws. Refunds or cancellations follow our policy displayed at checkout.
Shipping and Delivery
Shipping is to addresses in India; timelines vary by location (e.g., Delhi area faster). We are not liable for delays due to carriers or unforeseen events. Risk of loss transfers upon delivery. Inspect goods upon receipt and report issues promptly.
Returns and Refunds
Returns accepted within 7-15 days for unused items in original packaging, subject to inspection. Shipping costs for returns are non-refundable unless defective. Refunds processed within 7-10 business days to original payment method.
Intellectual Property
All content on stepeleven.in, including trademarks and copyrights, belongs to the owner (e.g., Step Eleven, Deoli, Delhi). Unauthorized use is prohibited; fair use permitted under law.
Limitation of Liability
To the fullest extent under Indian law, stepeleven.in disclaims liability for indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid by you.
Governing Law
These terms are governed by the laws of India, with exclusive jurisdiction in Delhi courts. Disputes resolved amicably first; otherwise, through arbitration if needed.
Contact Information
For questions, email or use the contact form on stepeleven.in. Owner: Step Eleven, Delhi, IN.
Last Updated: April 25, 2026.